FQA



1. Q: Are you manufacturer or trade company?

    A: We are manufacturer with trade department. We can provide professional solutions in packaging and printing. 

 

2. Q: Do you provide ODM&OEM service?

    A: Yes, we provide not only free design service, but also professional improvement advice based on customers' products. 

        All packing and printing products can be customized.


3. Q: How to get a quotation?

    A: Please provide us some basic information about the product, such as Size, Material, Quantity, Surface treatment, etc.

        We usually quote within 24 hours after we get your inquiry.


4. Q: What's the format for design files?

    A: Design format: AI, PDF, CDR, PSD, EPS, etc.


5. Q: Is sample free of charge? How long will it take?

    A: Yes, it's free. It will take 3-5 days.


6. Q: What's your MOQ?

    A: 100pcs/design as start.


7. Q: How do you control product quality

    A: We have a complete quality control system, mainly including pre-production material inspection, quality control during production, product inspection after production, professional packaging methods, etc.


8. Q: What's the payment terms?

    A: By T/T, Paypal, Western Union, L/C, etc.